FREQUENTLY ASKED QUESTIONS

Why my cakes & cookies are so special ???

1. What makes my cakes & cookies special?
I provide a range of excellent home made cupcakes, cakes, and cookies using only the finest ingredients. Everything is bake to order to ensure the quality and freshness of my goodies when it arrives at your doorsteps.  I use 100% pure  butter in all my baking

2. Do I use preservative in my baking ?
No, I don't. So please follow the below guidelines:

·         Cakes & Cupcake  - need to consume within 4 - 5 days

·         Cookies            - need to consume within 30 days

Placing orders...

1. How to place orders?
You can give me a call at 012-6244510 or send an email to Anushia7@yahoo.com. For faster respond, please call or SMS me.

Please state the below details:-
Name:
Contact No:
Quantity :
Flavour:
The occasion:
Message ( if any)
Remarks : (change of colour or designs)
Collection Date :

p/s: For faster respond, please call or SMS me.

For wedding cake order, please allow 1-2 month notice

 2. When can i place my order?
Please allow 7-14  days notice for regular orders and 3 weeks earlier ( from the delivery date) for special design or large orders.

My advice is to book as early as possible to avoid disappointment

3. What is the minimum order?

·         Cupcakes          
- 24 cupcakes (M size)
-48 cupcakes ( S size)

·         Cakes              - 1 kg

·         Cookies            - 50 pieces

4. How can I choose the designs?

You may chose the designs from this website or if you prefer an individualize or customized cakes/cupcakes, please let me know. Tell me briefly what you want/occasion/colour/ theme or send me email on the design and I’ll come up with an idea/design and provide a quote.

There might be additional charges to it-depending on complexity of the designs, the weight , size, design, surface decoration and the amount of sugar flowers or figuring used.

Please call or email me for a no obligation price quotation.


5.What is the size of my cupcakes?

The diameter of the M size (3 1/4 oz ) cupcake is 6cm and the height is 4cm
The diameter of the S size (2 oz ) cupcake is 4 cm and the height is 3cm

Collection & Delivery ...

1. How can i know the collection address?
All collection is from my home in Kajang. A location map to collection venue will be provided upon confirmation of order.

2. Do you do delivery?
Delivery is only applicable within Klang Valley with a delivery charges of RM50

3. Can I have your contact details?

Blog Address : http://quintessenceofvanilla.blogspot.com/

Email : Anushia7@yahoo.com
Contact : 012-6244510
Full address: ( Full Address & direction will be text to you upon collection) .

About the payment...

1. How can i make the payment?
You can pay 50% deposit upon confirmation and balanced upon collection. A/C number only will be text once you have confirmed the order

2. What mode of payment do u accept?
I only accept CASH.